Privacy
Privacy notice
This notice explains how MGZ Boutique Hotel handles personal information shared through this website, in line with the Protection of Personal Information Act, 2013 (POPIA).
Draft for review. Items marked to be confirmed must be completed, and the full notice reviewed by MGZ's legal adviser, before the website goes live.
Who we are
The responsible party is registered company name and registration number — to be confirmed, trading as MGZ Boutique Hotel, South Africa.
Information Officer: name, email and phone — to be confirmed.
What we collect
When you send an enquiry we collect only what you choose to share:
- your name and email address;
- your phone number, number of guests and preferred dates, if you add them;
- the type of enquiry and your message.
Why we use it
We use these details only to respond to your enquiry and to help plan your stay, meeting or event. We will not use them for marketing unless you separately agree to that.
Who we share it with
Your enquiry is delivered and stored using enquiry form / CRM service provider — to be confirmed. We do not sell personal information. We share it only where needed to answer your enquiry or where the law requires us to.
If that provider stores information outside South Africa, we will make sure it is protected as POPIA requires. Location of storage — to be confirmed.
How long we keep it
We keep enquiry details for retention period — to be confirmed, unless you become a guest and a longer period is needed for that relationship or by law.
Your rights
You may ask us what personal information we hold about you, ask us to correct or delete it, or object to how we use it. Contact our Information Officer using the details above.
You also have the right to lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za).
Security
We take reasonable technical and organisational steps to keep personal information safe from loss, misuse and unauthorised access.
Changes
We may update this notice from time to time. Last updated: date — to be confirmed.